Plymold warrants all products that they manufacture and/or market to be free from defects in material and workmanship under normal usage and service for one (1) year from date of purchase shown on our commercial invoice. Customer assumes responsibility for normal wear and tear. This agreement excludes all products or component parts that in the opinion of Plymold have been subject to neglect, misuse, alteration, accidental damage or improper installation. Some products have extended warranties. Refer to specific price list pages to determine if an extended warranty applies.
Warranty on upholstery and laminate is governed solely by the guarantee or warranty of the producing mill.
Warranty on wood table tops may be affected by moisture conditions and usage. Solid wood table tops must be stored and used in environments with relative humidity in the range of 35% to 50%. Exposure to relative humidity outside this range will cause the product to warp, check or crack, resulting in loss of warranty coverage.
If it has been determined that a product is found to be defective within the warranty period, and the product had been properly installed and maintained by the purchaser, Plymold will use their discretion as to whether to replace or repair the product or component without charge.
Plymold’s warranty does not cover products or components that have been repaired or altered by someone other than the manufacturer. Any field repairs must be preapproved by the factory in order to maintain coverage of the Plymold warranty. Plymold is not liable for injury, loss or damage, whether direct, consequential or incidental, to persons or property arising out of the purchaser’s use, or of any inability to use covered product.